Loading... Please wait...

Our Newsletter


Shipping & Returns

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. 

You should expect to receive your refund within 7 Days of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Postage and handling 

Items are generally dispatched within 1-7 business days after payment is cleared. 
 
Delivery usually takes approximately 2- 10 business days. 

Buyers have the full responsibility to provide us with the correct delivery address on checkout page before payment. 

Any changes of address after checkout will not be considered as valid. 

AureusPos is not liable for any delay, losses and/or damage of items due to changes of delivery address after checkout, or mistakes made by buyers. 

Re-delivery fee will be charged on buyers for item that is undeliverable and/or returned to AureusPos due to incorrect delivery address or unsuccessful delivery. 

Items will only be delivered during normal business hours (9am to 6pm AEST) on weekdays. Delivery is not available on weekends, public holidays or after business hours. 

We are sorry that pick up is not available for our items as per our terms and conditions under any circumstances. We are sorry for any inconvenience caused.